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Shipping & Delivery

Order Processing: All orders are processed and dispatched within 1-4 business days of receiving payment. Orders placed on weekends or holidays will be processed on the following business day. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Methods: We offer standard shipping for all orders, with estimated delivery times of 3-15 business days average. Please note that delivery times may vary due to factors beyond our control, such as carrier delays or inclement weather.

Destination Shipment date
Europe 5-9
USA 5-12
Canada 7-12
UAE, Israel 10-25
Australia, New Zealand 10-30
Singapore, Malaysia 10-30
South Korea 15-35

Max delivery time – 30 business days.

  • This doesn’t include our 1-4 day processing time.
  • All shipping times exclude clearance/customs delays

Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

International Shipping: International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost at checkout. Please check with your local customs office for more information on import regulations and fees.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email to track your package's journey. You can also track your order directly on our website by entering your tracking number on the Track Your Order page. Please allow up to 24 hours for tracking information to become available after your order has been dispatched.

Delivery Issues: In the event of any delivery issues or concerns, please contact our customer support team for assistance. We will work with our shipping partners to resolve the issue and ensure that your order is delivered in a timely manner. If your package is lost or damaged during transit, we will provide a replacement or refund as necessary, subject to our refund policy.

Policy Updates: We reserve the right to update or modify our shipping and delivery policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page. We encourage you to review this shipping and delivery policy periodically to stay informed about our current policies and procedures.

For any questions or inquiries regarding our shipping and delivery policy, please contact our customer support team. Thank you for choosing us for your shopping needs!

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping

WHAT IF MY ORDER DOESN'T ARRIVE ON TIME?

If your order doesn't arrive within the estimated delivery time frame, please contact us. We will investigate the issue with our shipping partners and provide you with an update on the status of your order.