How to order?
FAQ
Will Your Jewelry Turn My Skin Green?
No, our jewelry will never cause skin discoloration. It is crafted with a high-quality finish that ensures long-lasting durability for several years. The quality has been tested and certified by the internationally recognized SGS Institution.
Why Are Your Prices Lower Compared to Competitors?
Firstly, we operate exclusively online, allowing us to avoid the costs associated with physical stores, complex logistics, and extra administrative fees. This results in significant savings for our customers!
Additionally, all our products are made on-demand. This means we produce and ship items directly to you, cutting out middlemen and avoiding hidden fees or commissions that often drive up prices elsewhere.
What Is Your Refund Policy?
All refunds are processed in accordance with the terms outlined in our Refund Policy. Please refer to it for specific details.
How To Track My Order?
To check the status of your order, just enter the tracking number we provided on our Track page. Please allow 1-5 business days for the order status to update after you receive your tracking number.
If you haven't received your tracking number, feel free to reach out to us anytime at hello@treavy.com.
FAQ
All Treavy™ products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!
Treavy™ orders are fullfilled and then shipped anywhere in the United States in an average 5-10 days.
To check the status of your order, just enter the tracking number we provided on our Track page. Please allow 1-5 business days for the order status to update after you receive your tracking number.
If you haven't received your tracking number, feel free to reach out to us anytime at hello@treavy.com.
Our barefoot shoes are crafted with precision using high-quality materials for optimal comfort and performance:
- Upper Material: We use premium polyester for a durable and comfortable fit.
- Sole Material: The sole of our shoes made from organic rubber, offering excellent grip and flexibility.
Cleaning Instructions:
1. Hand Wash:
- Remove insoles and laces and clean them separately.
- Mix mild detergent with warm water.
- Gently scrub the shoes with a soft brush or cloth, focusing on dirty areas. Avoid scrubbing too hard.
- Rinse thoroughly with clean water.
- Dry by stuffing the shoes with newspaper or a towel to help them keep their shape and absorb moisture. Let them air dry in a well-ventilated area.
2. Insoles: Wash by hand with the same mild detergent solution. Rinse well and air dry.
3. Laces: Hand wash or place them in a mesh bag and machine wash on a gentle cycle.
To Avoid Damage:
- Do not machine-wash your shoes as it can harm the materials and structure.
- Avoid drying with direct sunlight or heat sources. Let your shoes air dry naturally.
Some of our barefoot shoe models are waterproof, while others are not. If you're unsure about the details of your shoes, please contact our customer service at hello@treavy.com.
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TRENDING NOW
For our Treavy jewelleries, the delivery time is 5-9 days after the order is processed, depending on your location. Order processing takes 1-4 days. Once your order is shipped, you will receive a tracking number, and you can monitor your shipment on our Track Your Order page.
- Perfect Gift for Any Occasion
- Materials designed to never fade, rust, or tarnish
- Enjoy Free Worldwide Shipping
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